Data & Privacy

Your Data. Your Control.

We collect the minimum we need, keep it only as long as useful, and give you full rights over it — at any time.

LAST UPDATED · 21 APRIL 2026

The one-minute summary

If you only read one paragraph, read this.

We collect your name, email, phone, city, password, and preferred practice slot — nothing else. We never sell your data. Payments are handled by Razorpay (PCI-DSS Level 1 certified) — we never see your card number. You can email support@healersmeet.com at any time to access, correct, export, or permanently delete all your data.

Section 01

What personal information we collect

We collect only the minimum information required to deliver the programme you enrolled in (“purpose limitation” principle).

Full name
To personalise your certificate and communications
Email
Course emails, invoices, certificate delivery
WhatsApp / phone
Live class links, mentor updates, emergency contact
City / country
Assigning you to the right time slot and cohort
Password (hashed)
Login security — we cannot read it ourselves
Preferred practice slot
Scheduling you into 6 AM / 3 PM / 8 PM group

What we DO NOT collect

  • Aadhaar, PAN, or any government ID
  • Your bank account number or UPI ID
  • Your credit / debit card details (handled 100% by Razorpay)
  • Medical records, health history, or medical diagnoses
  • Device fingerprint, browsing history, or cross-site tracking
  • Your location outside of the city you voluntarily provide
Section 02

How we use your information

Your data is used only for these specific purposes:

  1. Delivering the DLT Module 1 programme you’ve enrolled in.
  2. Communicating with you about classes, schedules, homework, certificate.
  3. Providing admin support when you write to us.
  4. Processing payments (via Razorpay) and issuing GST invoices.
  5. Anonymised statistics (e.g. “52% of our students are homemakers”) — never with your name attached.

We do NOT use your data for marketing to other audiences, profile-building, or any automated decision-making that affects you.

Section 03

Who we share your data with

We share personal information only with the following technology partners, strictly for the purpose of running this programme:

Razorpay Software Private Limited
Payment processing · India (RBI-regulated)
PCI-DSS Level 1

What we share: Only the payment transaction (name, amount, order ID). No card numbers are ever shared back to us.

Strapi Cloud
Database hosting (course data) · EU, AWS-backed
SOC 2 certified provider

What we share: All course-related records: profile, progress, certificates.

Vercel Inc.
Website hosting + CDN · United States, ISO 27001
SOC 2 Type II

What we share: Anonymous HTTP traffic logs (IP, user-agent). No form data stored at edge.

Google (Gmail / WhatsApp Business)
Email + WhatsApp reminders · Global
ISO 27001 · GDPR compliant

What we share: Email address and WhatsApp number only. Used for transactional messages only.

We do NOT share data with: ad networks · data brokers · social media pixels · analytics companies (beyond anonymous Google Analytics if enabled) · recruiters · any third party who would use it for their own marketing.

We NEVER sell your data. Not now, not ever. If we’re ever acquired, the acquirer inherits this obligation in writing.

Section 04

How long we keep it

Active students: We retain your data while you’re enrolled plus 3 years after course completion (for certification verification, legal compliance, and your own future access).

Leads (registered interest, didn’t enrol): Retained for 12 months, then automatically purged. If you didn’t join, we let your data go.

Payment records: Kept for 8 years as required by Indian tax law (GST, Income Tax), stored in encrypted form.

Upon your deletion request: Removed within 7 business days, except the parts legally required to retain for tax purposes (which are anonymised).

Section 05

Your 5 rights — and how to use them

You can exercise any of these rights by emailing support@healersmeet.com. We respond within 7 business days.

Access
Request a copy of all personal data we hold on you.
Correction
Fix any detail that’s wrong or out of date.
Deletion
Permanently remove your profile and all linked data.
Portability / Export
Receive your data in a machine-readable format (JSON or CSV).
Complaint
Escalate to your local data protection authority if you’re not satisfied.
Opt out of emails
Unsubscribe link on every non-critical email (course emails are mandatory while enrolled).
Section 06

Cookies and tracking

This site uses only the cookies strictly necessary to operate — there are no third-party advertising or cross-site tracking cookies.

  • Session cookies: Keep you logged in during your visit. Expire when you close the browser.
  • Functional cookies: Remember your chosen archetype / form state. Not personally identifying.
  • No advertising cookies. No Meta Pixel (unless you see a consent prompt and accept). No Google Analytics identifiers beyond anonymous aggregate counts.
Section 07

Children's data

DLT is an 18+ programme. We do not knowingly collect personal information from anyone under 18. If you believe a minor has registered, please email support@healersmeet.com and we will immediately remove their account.

Section 08

Contact for privacy questions

Our Data Protection contact is:

Name: Manoj Kumar Jain (ManuDada)
Role: Founder & Data Protection Contact
Phone / WhatsApp: +91 99814 45177
Address: Bhopal, Madhya Pradesh, India

We typically respond to privacy-related emails within 24 hours (2 business days at the outside). If you don’t hear back within that window, please WhatsApp us as the email may have been caught by a filter.

Section 09

Changes to this policy

If we make material changes to this policy, we’ll notify all active students by email at least 14 days before the change takes effect. You can always check the “Last updated” date at the top of this page.

Security is a separate story

Privacy is about WHAT we collect. Security is about HOW we protect it. For the technical details — encryption, authentication, infrastructure, audits — read our Security page.

Last updated 21 April 2026 · Decode Life Transformation